2(a). BUYING TICKETS
The buyer may contact Guestleest if, following acceptance of the seller's offer to sell tickets, no order confirmation is received within 24 hours of the acceptance by the buyer.
Subject to the provisions of these terms and conditions, once the buyer has accepted the seller's offer, the order is final and cannot be cancelled by the buyer or the seller.
2(b). SELLING TICKETS
3. INFORMATION ABOUT THE TICKETS
Alterations Guestleest shall not be held responsible for any changes with respect to the event to which the tickets bought by the buyer relate. Other than as set out in the buyer guarantee Guestleest shall not be responsible in any way for information regarding seat allocation of tickets which has been provided by the seller to the buyer.
4. PAYMENT AND DELIVERY OF TICKETS
5. GUARANTEES AND LIABILITY
6. GENERAL
Buying tickets In order to buy tickets from the Guestleest website, the buyer must follow the ordering process set out on the Guestleest website. A contract will form between the buyer and the seller of the tickets and be binding on both parties when the buyer accepts the seller's offer as detailed on the Guestleest website. The buyer must comply with the payment terms of the ordering process. The buyer must also provide Guestleest with a correct email address.
Fraud control An order may be cancelled by Guestleest within 2 working days (calculated in accordance with working practices in Nigeria) if there are reasonable grounds for Guestleest to suspect fraudulent activities in respect of the order.
Prices Guestleest has no responsibility for the price of the tickets being sold on the Guestleest website and prices are entirely at the seller's discretion. Prices offered by sellers on the Guestleest website do not cover (i) the transactions fee if any; (ii) delivery costs; (iii) any applicable VAT and (iv) any other costs or taxes which are applicable at the time, all of which are payable by the buyer in addition to the ticket price.
Selling tickets In order to sell tickets on the Guestleest website, the seller must follow the selling process set out on the Guestleest website. FREE events are free of charges but NON FREE events attract a fee per ticket as may be determined by Guestleest.
Guestleest reserves the right to review ticket fees and charges at our discretion. You agree that Guestleest shall deduct ticket fees and charges before making payouts to Sellers. We make payouts twice per week. However, the seller can request for ticket payouts anytime the seller deems fit.
Guestleest reserves the right to terminate the account of any seller who do not comply to our terms and conditions. Guestleest will report any fraudulent activity to appropriate law enforcement agencies.
Parties in agreement Guestleest shall not be held responsible for transactions taking place on the Guestleest website between buyers and sellers, nor does it accept any form of ownership of or risk in the tickets that are offered for sale by sellers on the Guestleest website.
Payment Payment is made by the buyer to Guestleest in one of the ways and using one of the methods indicated by Guestleest from time to time. The buyer authorises Guestleest to charge the credit card or debit card indicated by the buyer with an amount that is equal to the price, transaction fee and delivery costs. Guestleest is entitled to charge the applicable VAT on its costs as well as any other taxes which are applicable at the time. The authorization given by the buyer remains valid until the order in respect of which the authorization has been given has been fulfilled by both the buyer and the seller or the order has been cancelled. Payment of the order will be taken immediately by Guestleest.
Delivery of tickets Tickets are dispatched, unless otherwise specified, to your account/profile and also to the buyer's email which the buyer can print at any time by Login into your account and Click Print Tickets. Other delivery methods like courier and physical delivery are currently being considered. Please print your tickets and bring to the event. Simple.
Non-compliance Guestleest is not involved in the actual transaction between buyer and seller and has no responsibility in respect of the transaction. If the tickets received by the buyer do not meet the description of the tickets given by the seller on the Guestleest website, the buyer shall be entitled to compensation or replacement tickets or better tickets in accordance with the buyer guarantee (guestleest.com/buyer-guarantee):.
Failed attendance due to buyer If a ticket buyer does not attend the event to which the tickets relate will be at the risk and expense of the buyer.
Conformity of the tickets with the seller's description Guestleest shall not be held responsible if the tickets printed are not valid and/or do not confirm to the seller's description of the tickets. Guestleest merely makes the Guestleest website available for the purchasing and selling of tickets. Should the tickets purchased by the buyer fail to provide access to the event or not meet the description of the tickets given by the seller, then the buyer will be entitled to a refund in accordance with the buyer guarantee: (guestleest.com/buyer-guarantee).
Event Cancellation It is at the risk of the buyer should an event for which a seller has sold tickets be cancelled if such cancellation is not attributable to the actions of the seller. Where cancellation is attributable to the seller, the buyer shall be entitled to refund in accordance with the buyer guarantee: (guestleest.com/buyer-guarantee).
If an event is rescheduled and the tickets remain valid for the rescheduled date, the buyer will have no right to a refund or exchange in respect of the tickets purchased for the rescheduled event.
However, when buying tickets on Guestleest, your purchase is insured in accordance with the terms and conditions set out on: (guestleest.com/buyer-guarantee)
If you become aware that any of the specifics (time, date, and venue) of your event have changed or if the event is cancelled and you are therefore unable to attend, please contact info@guestleest.com immediately.
Buyer Guarantee The Guestleest buyer guarantee applies to any tickets purchased by the buyer from the Guestleest website: (guestleest.com/buyer-guarantee).
Liability Limitation To the fullest extent permitted by law, Guestleest shall have no liability to the buyer or any third party in respect of use of or reliance upon the services, the website, any malfunction of the services or the website or the offer of or sale of the ticket(s) by the seller to the buyer.
Consequential Damage Guestleest explicitly disclaims any responsibility for any special, consequential, incidental or moral damage including but not limited to indirect damage and damage which may be caused by services, the website or malfunction of the service or website provided by Guestleest. When exclusion or limitation of consequential or incidental damages is not permitted and in all other circumstances the liability of Guestleest is limited to no more than the total purchase price of the tickets purchased by the buyer.
Safeguard Guestleest is not involved in the transaction between a seller and the buyer. Should a conflict arise between a seller and the buyer, then this agreement will safeguard Guestleest and all managers, directors, agents, affiliates, partners and employees of Guestleest and the buyer will be liable to compensate Guestleest in full for each known and unknown type of claim, demand and damage that result from such disputes or others that are connected with them.
Alterations of agreement Guestleest reserves the right to alter these terms and conditions for buying and selling tickets at any time and any such alterations will be effective immediately upon publication on the Guestleest website (unless otherwise stated). Therefore Guestleest strongly recommends that the buyer checks these terms and conditions each time they intend to purchase tickets from the Guestleest website.
Use of the Guestleest website The Guestleest website is provided "as is" with no guarantee of availability or functionality. Guestleest reserves the right to adjust, shut down or make temporarily inaccessible the website or any part thereof at any time without prior notification.
No agency The buyer, The Seller and Guestleest are independent parties and nothing in these terms and conditions in intended to create an agency relationship, partnership or joint venture between the buyer, the seller and Guestleest.
Privacy Guestleest guarantees that the personal details of the buyer are saved under strict confidentiality and used in accordance with Guestleest's privacy policy. Guestleest has the right to collect data from the buyer and to make such data available to sellers and Guestleest's strategic partners.
Entire Agreement These terms and conditions and all documents referred to in them, set out the full agreement between Guestleest and the buyer and override all previous agreements between Guestleest and the buyer (both oral and in writing).
Variation No alteration, adjustment or addition of a provision of these terms and conditions shall be valid or take effect unless explicitly agreed in writing in accordance with these terms and conditions.
Severance If a provision within these terms and conditions is considered invalid or inapplicable under whatever circumstance, the application in other situations as well as the remaining provisions of these terms and conditions shall remain valid to the fullest extent possible and/or permissible.
Intellectual property The buyer and the seller acknowledge that Guestleest exclusively owns or is the valid licensee of all the rights, titles and worldwide interests as well as the intrinsic worth of the Guestleest name and brand and the Guestleest websites. Guestleest reserves all rights and the buyer and the seller will not have any right, title or interest in Guestleest name and brand and the Guestleest websites other then as expressly set out in these terms and conditions.
Applicable law Nigerian law applies to these terms and conditions. Insofar as deviation from the statutory rules of competence is permitted, the authorised Judge within the State of Lagos shall have the exclusive right to examine any litigation that may arise between Guestleest and the buyer or Guestleest and the seller.
Guestleest
23, Onilekere Street, Ikeja, Lagos
Phone: +234 701 1189973
Email: info@guestleest.com
EFFECTIVE DATE:- March 1, 2021
